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Data & retention

Privacy & data use

A fraud report contains personal data. This page states exactly what is stored when you submit a tip, why it is needed, how long it is kept, and who can read it — written to match what the system actually does.

What is stored

Nothing else is collected on this server: no login, no profile of you, no cookie set by us, nothing sold.

Advertising pixel (Meta)

These pages load the Meta pixel (Facebook) so that we can measure whether our advertising works. When a page opens, your browser connects to Meta Platforms Ireland Ltd. and reports two things: a page view, and — only when you complete a submission — that a report was sent. A second submission of the same WhatsApp number is not reported again.

No part of your report reaches Meta: the pixel carries those two events and nothing else — no WhatsApp number, no amount, no account and no description. It does set Meta's own cookies, and Meta may link the visit to your Facebook or Instagram account. Meta is an independent controller for that data — see facebook.com/privacy/policy.

You can block it without losing anything: tracking protection, a blocker add-on or a browser that refuses third-party cookies stops the pixel, and the report form works exactly the same.

The country code and the currency the form starts with are only a guess: the web server looks up the country of your IP address in an offline database, and if that says nothing it falls back to your browser language. The guess pre-selects two dropdowns, you can change both, and it is never stored — no IP address is kept for it and no outside service is asked.

Why it is stored

One WhatsApp number, one report

If the same WhatsApp number is submitted again, the new text is not stored. The system recognises the number, keeps the first report and returns the original reference number. This is deliberate: it stops duplicates from diluting an investigation.

How long it is kept

Retention is a policy of this service, not a hard limit of the database. Ask for a copy or deletion earlier and it will be honoured (see below). Staff can also erase every stored report at once from the admin area, which empties the clue table in a single step.

Who can see it

How it is protected

Legal basis

Your rights

Your choices

Quote your reference number to ask for a copy of what is stored, a correction, or deletion. Deleting a report also removes it from status lookups.

More pages

Back to the report form
European CommissionFraud report line